Customer Service

Contact Us

Customer Help Desk

Our Customer Help Desk is open from 8:00 a.m. to 6:00 p.m. Monday through Friday, and 8:00 a.m. to noon on Saturday.

Call the Customer Help Desk at (217) 726-0660 »

24-Hour Account Information

Use our around-the-clock information line to:

• Get account information, including balances, recent deposits and recent withdrawals.
• Transfer money between Marine Bank accounts.
• Report a lost or stolen Marine Bank ATM or debit card.
• Get current deposit rates for CDs, checking and savings accounts.
• Change your telephone banking PIN.

If you do not have a telephone banking PIN, please contact our Customer Help Desk.

Call the 24-Hour Account Information line at (800) 811-4190 »

Secure E-Mail

If you would like to communicate with us via e-mail about your account, please use our Secure E-Mail system. Never use regular e-mail to send sensitive personal information.

Live Chat

Our friendly representatives are available for online chat Monday through Friday 8:00 a.m. to 5:00 p.m.