Here are a few tips to remember when having trouble signing in.

• Be sure your keyboard's Caps Lock indicator is not lit.
   
• Your user password is 8 characters in length.
   
• Remember that your password contains at least 1 upper case letter.
   
• Remember that your password contains at least 1 numeric character.
   
• If you forget your password or get locked out, please call (217) 726-0660 to speak to with a representative.

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