Customer Service

Customer Help Desk

Our Customer Help Desk is open from 8:00 a.m. to 5:00 p.m. Monday through Friday. Call the Customer Help Desk at (217) 726-0660

24-Hour Account Information

Use our around-the-clock information line to:

  • Get account information, including balances, recent deposits and recent withdrawals.Transfer money between Marine Bank accounts.Report a lost or stolen Marine Bank ATM or debit card.
  • Get current deposit rates for CDs, checking and savings accounts.Change your telephone banking PIN. If you do not have a telephone banking PIN, please contact our Customer Help Desk. Call the 24-Hour Account Information line at (800) 811-4190

Secure E-Mail

If you would like to communicate with us via e-mail about your account, please use our Secure E-Mail system. Never use regular e-mail to send sensitive personal information.

Live Chat

Our friendly representatives are available for Live Chat Monday through Friday 8:00 a.m. to 5:00 p.m.

Commercial Support Session

If you have received instructions from one of our support technicians to start a remote support session, please select the proper operating system below:

btn-DownloadForMac.png btn-DownloadForPC.png

Digital Banking

You Are Now Leaving

You are now leaving Marine Bank’s website. You are about to access a third party web site or service that is not owned or controlled by Marine Bank and therefore, may not be FDIC insured.

While we believe these resources are reliable, Marine Bank is not responsible for and will not guarantee the products, services, information, or content provided by this third party.

« Cancel Continue » ×