Questions Answered: Marine Bank's New Online Banking

6/13/2019

We hope you have had a chance to log in and see your new browser-based online banking experience! As you continue to check it out, below are some frequently asked questions to help you through this transition:

 

Q: Do I need to set up accounts or bill pay again?

A: No, the same accounts, payees, and scheduled transaction are all still available. Your account entitlements have not been modified as we migrate to the new look for Internet Banking.


Q: Where do I go to access bill pay?

A: For users with bill pay, all money movement activity for transfers, payments, and bill pay will be in the “Move Money” section of the menu.


Q: Are statements accessible electronically?

A: Yes, visit the documents section to find or register for electronic statements.


Q: Can I access this on a mobile device?

A: Yes, the look and feel are consistent across devices.


Q: What are some of the new features I can use?

A: The menu structure will be your main form of navigation.


Here are a few highlights to try:

  • Attach a receipt image to an activity item
  • Personalize the experience by clicking your name in the menu to manage settings
  • All account searches can be initiated by choosing the magnifying glass on the main accounts screen
  • Person-to-Person Transfers- You can instantly transfer money to friends and family-- anyone that has a Visa or MasterCard debit card. With just a few clicks, it’s just as simple as transferring money between your accounts or using our Bill Pay. Click here to learn how to set one up today!

If you need assistance, please give us a call at 217-726-0660.

 

Written By: Marine Bank

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Digital Banking

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